Official Personal Data Protection Policy

Privacy Policy 7slot – Your Personal Data Protection in Malaysia

At 7slot, your privacy is not merely a legal obligation – it is a moral responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your personal data as a player on our platform.

Last Updated: 1 January 2026 Compliant with PDPA 2010 256-bit SSL Malaysia
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We Protect You
Your personal data is never sold or shared without your consent
256-bit SSL Encryption
PDPA 2010 Compliance
No sale of data to third parties
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7slot's Privacy Commitment: We never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. This document applies to all players using the 7slot platform from Malaysia and is effective from 1 January 2026.
1
Introduction & Scope of Privacy Policy
The basis and purpose of this document

This Privacy Policy ("Policy") is issued by 7slot ("we", "us", "the company") and describes our practices regarding the collection, use, storage, and protection of personal information collected from users ("you", "player") who access or use the 7slot platform via 7slot.wine.

7slot operates as an online entertainment platform offering live casino, slot games, Sports Betting (Malaysia Super League, EPL, badminton), e-sports (Mobile Legends, DOTA 2), table games, and poker to players in Malaysia. In running these operations, we collect certain data to ensure our services function properly and securely.

This policy is fully compliant with Personal Data Protection Act 2010 (PDPA 2010) Malaysia and all relevant supplementary regulations. We are committed to handling your personal data with full integrity, transparency, and accountability.

Important Note: By using the 7slot platform, you consent to the collection and use of your data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
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Types of Personal Data Collected
What information we hold about you

7slot only collects personal data that is necessary for legitimate purposes in operating the platform. The data we collect is as follows:

Data Category Sample Information Status
Identity Data Full name, MyKad number, date of birth, gender Mandatory
Contact Data Email address, phone number, Malaysian residential address Mandatory
Financial Data E-wallet details (TnG, GrabPay), FPX bank account, deposit & withdrawal history Mandatory
Gaming Data Betting history, games played, wins and losses Automatic
Technical Data IP address, device type, web browser, access logs Automatic
Preference Data Preferred language, notification settings, game preferences Optional

We not collect sensitive data such as medical information, religious beliefs, political views, or biometric data unless required by law.

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How Personal Data Is Collected
How we collect your information

7slot collects your personal data through a variety of transparent and lawful means:

Information You Provide Directly

  • When completing the new account registration form on 7slot.
  • When undergoing identity verification (KYC), including uploading a copy of your MyKad.
  • When submitting a deposit or withdrawal request via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX.
  • When contacting our customer support team via live chat, email, or WhatsApp.
  • When completing surveys or feedback forms sent by 7slot.

Automatically Collected Information

  • Server logs recording IP addresses, access times, URLs visited, and in-platform actions.
  • Cookies and similar tracking technologies to improve the user experience.
  • Analytical data on usage patterns and platform performance.
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Fully transparent: 7slot never purchases personal data from external sources or collects data through unlawful means. All data collection is carried out on the basis of your consent or a legitimate contractual requirement.
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Purpose of Personal Data Use
Why we need your data and how it is used

Personal data collected by 7slot is used only for legitimate, relevant, and necessary purposes. The following are the primary purposes for which your data is used:

  • Account Management: To create, maintain, and process your player account on the 7slot platform.
  • Identity Verification (KYC): To fulfil our Anti-Money Laundering (AML) compliance obligations and to verify that you meet the minimum age requirement of 21 years.
  • Transaction Processing: To securely and accurately process your deposits via Touch 'n Go, GrabPay, Boost, DuitNow, FPX, and your winnings withdrawals.
  • Service Delivery: To allow you to play live casino, slots, table games, Sports Betting, e-sports, and poker on the 7slot platform.
  • Platform Security: To detect and prevent fraud, multi-account usage, bonus abuse, and other unlawful activities.
  • Customer Support: To enable our team to assist you in resolving technical, financial, or game-related issues.
  • Communications: To send you important information about your account, promotions, and platform updates, with your consent.
  • Legal Compliance: To fulfil reporting obligations to the relevant authorities as required by PDPA 2010 and applicable Malaysian law.

7slot will not use your data for any purpose other than those stated above without first obtaining your renewed consent.

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Data Sharing & Disclosure to Third Parties
When and how your data may be shared

7slot does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in the following limited circumstances, data may be shared:

  • Payment Providers: Required transaction information is shared with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, DuitNow, ShopeePay, and FPX processing banks to facilitate the processing of deposits and withdrawals.
  • Game Providers: Minimum necessary data is shared with third-party game providers such as Evolution Gaming, Pragmatic Play Live, and SA Gaming to enable games to function.
  • Legal Requirements: 7slot may be required to disclose data to Malaysian authorities (Royal Malaysia Police, Securities Commission, or other regulatory bodies) pursuant to a court order or valid legal obligation.
  • Audit & Compliance: Independent auditors appointed by 7slot may access certain data during security and compliance audit processes.
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Our Guarantee: All third parties we work with are bound by strict confidentiality agreements. They may only use your data for the specific permitted purposes and must adhere to security standards equivalent to those of 7slot.
6
Data Security Measures
The technologies and procedures we use to protect your data

7slot implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:

  • 256-bit SSL Encryption: All communications between your device and 7slot's servers are encrypted using TLS/SSL 256-bit — the same security standard used by Malaysia's leading financial institutions.
  • Data Encryption at Rest: All sensitive data stored in our databases is encrypted using AES-256.
  • Strict Access Controls: Only specifically authorised staff may access players' personal data, and all access is logged in detail.
  • 24/7 Security Monitoring: Automated monitoring systems operate around the clock to detect intrusion attempts or suspicious access.
  • Regular Auditing: Security assessments and penetration testing are conducted regularly by independent specialists.
  • Two-Factor Authentication (2FA): Players are encouraged to enable 2FA for an added layer of protection on their account.

While we take every reasonable precaution, no security system can be guaranteed 100% safe. In the event of a material data breach, 7slot will notify affected players within the timeframe stipulated by the PDPA 2010.

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Cookie & Tracking Technology Policy
How we use cookies to enhance your experience

The 7slot platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates correctly. The following are the types of cookies we use:

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the 7slot platform.

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Your Rights Under PDPA 2010
Your rights in relation to your personal data

As a data subject under the Malaysian Personal Data Protection Act 2010 (PDPA 2010), you have the following rights regarding your personal data held by 7slot:

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Right to Access

You have the right to request a copy of the personal data we hold about you at any time.

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Right to Rectification

You may request the correction of any inaccurate, outdated, or incomplete data in your account.

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Right to Object

You may object to the processing of your data for direct marketing purposes or in certain other circumstances.

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Right to Portability

You may request a copy of your data in a structured format that can be transferred to another platform.

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Right to Restrict

You may request a restriction on the processing of your data while a dispute or review is in progress.

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Right to Complain

You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you are dissatisfied.

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To exercise any of the rights above, contact 7slot's Data Protection Officer via email privacy@7slot.wine or via our platform's live chat. We will process your request within 21 business days.
9
Data Retention Period
How long we retain your personal data

7slot retains your personal data only for as long as necessary to fulfil the purposes set out in this Policy, or as required by Malaysian law:

  • Active Account Data: Retained for the duration your account is active and for 7 years after account closure for AML compliance purposes.
  • Financial Transaction Records: Retained for 7 years in accordance with Malaysian financial regulatory requirements.
  • Game Logs: Retained for 2 years for dispute resolution purposes.
  • Support Correspondence: Retained for 3 years after the issue is resolved.
  • Marketing Data: Retained until you withdraw consent to receive marketing communications.

Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.

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Amendments to This Privacy Policy
How and when this policy may be updated

7slot reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, legislative changes, or technological developments. Any material changes will be communicated to you via:

  • A prominent in-platform notification upon your next login.
  • A notification email sent to the address registered to your account.
  • Updates the "Last Updated" date at the top of this document.

Continued use of the 7slot platform after any such changes take effect will be deemed acceptance of the updated Privacy Policy. We encourage you to review this page periodically. This latest version is effective from 1 January 2026.

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For any questions, concerns, or requests relating to this Privacy Policy, please contact our Data Protection Officer at privacy@7slot.wine. We are committed to responding within 3 business days.

Why Your Data Is Safe with 7slot

Six concrete commitments that prove our privacy protection is more than just a promise

Defence-Grade Encryption

256-bit SSL protects every bit of data transmitted between your device and 7slot's servers — the same standard used by Malaysia's top banks, including Maybank and CIMB. No one can intercept or read your data in transit.

Strict Access Controls

Only staff with specific authorisation and training in data protection may access players' personal information. All access is logged and regularly audited to ensure no misuse occurs.

PDPA 2010 Compliance

7slot is fully compliant with the Malaysian Personal Data Protection Act 2010. We have appointed a dedicated Data Protection Officer (DPO) and conduct regular privacy compliance training for all staff.

No Data Sales

7slot has never and will never sell, rent, or disclose players' personal data to third parties for marketing or commercial purposes. Your data belongs to you — not to us as a business asset.

Independent Security Audit

7slot's infrastructure and privacy practices are audited regularly by registered independent cybersecurity firms. Audit reports are used for continuous improvement to ensure your data protection remains up to date.

Immediate Breach Notification

In the event of any material data breach, 7slot is committed to notifying affected players and the relevant authorities within the timeframe stipulated by PDPA 2010 – no delays, no prioritising brand image over players' interests.

Your Data Is Protected. Your Game Is Safe.

7slot takes every aspect of your privacy and data security seriously. With a platform compliant with PDPA 2010 and 256-bit SSL encryption, you can play with peace of mind knowing your information is in responsible hands.

Privacy questions? Email us at privacy@7slot.wine or use our 24/7 live chat.

Compliant with PDPA 2010 256-bit SSL No data sales 24/7 Support
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